Responsible Gambling

At Ken Howells we take responsible gambling seriously. We want players to enjoy their time with us while keeping play safe and under control. That means giving clear information, encouraging sensible limits, and supporting anyone who feels their gambling is becoming a problem.

Player protection principles

We promote responsible play, player safety, and fairness. Our approach is to be transparent, to encourage self-awareness, and to assist players who ask for help. We support players who want to set boundaries or take a break from gambling.

Activity-control tools

Many players find account controls useful. Typical tools include deposit limits, loss limits, session reminders, and mandatory breaks. These tools help keep gambling within planned limits and reduce the risk of impulsive behaviour.

Deposit limits and loss limits

Setting limits on deposits and losses is an effective way to manage spending. Consider fixed daily, weekly, or monthly limits that fit your budget. Reviewing and adjusting these limits regularly helps keep play sustainable over time.

Time limits and account breaks

Time limits and session reminders are practical for controlling how long you play. Short breaks or temporary account holds can help reset behaviour and give perspective. If you feel you need more time away, longer breaks are also an option.

Self-exclusion

For players who need a longer-term pause, self-exclusion is a clear step. Self-exclusion helps remove access to an account for a set period and can be an important part of recovery. If you are considering self-exclusion, reach out to our support team for information on how to proceed.

Recognizing signs of problematic behaviour

Watch for changes such as chasing losses, hiding activity, neglecting personal responsibilities, or rapid escalation in stakes. If gambling is causing stress, financial strain, or relationship problems, it may be time to take action.

Tips for maintaining control

Keep these simple practices in mind: set a strict budget for entertainment, decide session time before you start, never gamble to cover essential expenses, and avoid borrowing to gamble. Regularly review your activity and be honest about how gambling fits into your life.

Professional help and support

If you need professional support, contact a local health service, community support organisation, or your primary care provider. There are trained counsellors and support programmes that can help. If you would like guidance from our team on options for taking a break or seeking help, please contact our support staff for a confidential conversation.